Privacy Policy

Your Privacy

Fraser and Fawn Ltd is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Fraser and Fawn Ltd is a childcare recruitment agency specialising in nanny and babysitter placements. We act as the data controller for the personal data you provide.

Contact Details: Fraser and Fawn Ltd Email: FraserandFawn@gmail.com Phone: 07855104931

Who This Policy Applies To

This policy applies to:

  • Candidates (e.g. nannies, babysitters, childcare professionals) 

  • Families and clients seeking childcare services 

Information We Collect

Candidates

We may collect:

  • Personal details (name, address, email, phone number) 

  • Identification documents (e.g. passport, right to work) 

  • Employment history, qualifications, and training 

  • References and vetting information 

  • DBS check data

  • Availability, preferences, and salary expectations 

Families / Clients

We may collect:

  • Personal details (name, address, contact details) 

  • Household and childcare requirements (e.g. number/ages of children) 

  • Job descriptions and preferences 

  • Information necessary to facilitate placements 

How We Use Your Information

Candidates

We process your data to:

  • Assess suitability for roles 

  • Match you with families or clients 

  • Verify identity and right to work 

  • Carry out reference and background checks 

  • Communicate job opportunities 

  • Maintain internal records 

Families / Clients

We process your data to:

  • Understand your childcare needs 

  • Match you with suitable candidates 

  • Share candidate profiles 

  • Facilitate placements and agreements 

  • Maintain internal records 

Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Contractual necessity – to take steps prior to entering into a contract and to fulfil placement agreements 

  • Legitimate interests – to operate and improve our recruitment services 

  • Legal obligation – to comply with applicable laws (e.g. right to work checks) 

  • Consent – where required (e.g. certain background checks or marketing communications) 

Where we process special category data (e.g. DBS information), we do so in accordance with legal requirements and appropriate safeguards.

Sharing Your Information

We may share your data with:

  • Candidates and families for the purpose of arranging placements 

  • Third-party service providers (e.g. DBS checks, referencing services, IT systems) 

  • Legal, regulatory, or governmental authorities where required 

All third parties are required to respect the security of your personal data.

We do not sell your personal data.

International Transfers

We do not routinely transfer your data outside the UK. If this becomes necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR.

Data Retention

We will only retain your personal data for as long as necessary:

  • Candidates: typically up to 2 years after last contact or placement activity 

  • Clients/Families: typically up to 2 years after last engagement 

  • Where required, we may retain data longer to comply with legal obligations 

After this period, your data will be securely deleted or anonymised.

Data Security

We implement appropriate technical and organisational measures to protect your data, including secure storage and restricted access. However, no system is completely secure, and we encourage you to take care when sharing information.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data 

  • Request correction of inaccurate data 

  • Request erasure (“right to be forgotten”) 

  • Restrict processing 

  • Object to processing based on legitimate interests 

  • Data portability (where applicable) 

  • Withdraw consent at any time 

To exercise your rights, please contact us using the details above.

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: https://www.ico.org.ukPhone: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns first.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.